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Payment Policy and Terms of Service
Last updated: September 5, 2025
Pricing is defined in your subscription or invoice. Pricing is not listed online.
Pricing and Fees
Payments are due on time through auto pay.
A 4.2 percent fee is applied to all invoices for accounting and credit card processing.
Refunds are not available for past payments.
Payment Processing and Currency
All payments are processed through Stripe.
Accepted payment methods may vary by location and service.
Financing may be offered by third parties such as Klarna. Raging Agency does not set APR and does not control financing terms.
All amounts are listed and charged in USD.
A 4.2 percent VAT is applied to all invoices for accounting and credit card processing fees.
Billing Authorization and Approvals
Keep an active payment method on file at all times.
By signing or approving service, you authorize charges for invoices, subscriptions, usage fees, approved scope upgrades, and taxes.
Out of scope work may be charged to the method on file once approved in writing by an authorized contact.
Approval methods include replying “Approved” by email to the itemized scope and price, or signing an updated SOW or invoice.
New fees and timelines begin upon written approval.
Late Payments and Refunds
Late fee: $50 dollars per calendar day after the due date at midnight Eastern.
No grace period. Late fees are auto charged.
No refunds for past payments.
Term and Renewal
Initial term: 6 months beginning on the first paid invoice unless stated otherwise in your agreement.
After the initial term: month to month with auto billing.
Cancellation Policy
After the initial term, provide 30 days written notice.
Email [email protected] and copy [email protected].
Complete a mandatory 30 minute feedback call at +1 305 575 2683.
Late or missing notice may result in one additional billing cycle.
When services end, the conversion landing page and associated domain are taken offline and are not transferable.
Early Termination Liability
Early cancellation during a fixed term requires payment of the remaining contract balance in full by Stripe or bank wire.
Cancellation is complete only when the final payment has settled and is retrievable by Raging Agency.
Client Communication and Project Continuity
Office hours: Monday to Friday, 10 am to 5 pm Eastern.
Contact: [email protected] or +1 305 575 2683. Book meetings at ragingagency.com.
Response expectation: reply within 2 business days.
Non response fee: $300 dollars after 168 hours (7 calendar days) without reply by email.
Extended non contact: services may be terminated without refund after 30 consecutive days of no communication. Acknowledge monthly reporting emails.
Websites, Landing Pages, and Usage Fees
Conversion landing pages and domains provisioned by Raging Agency are private to Raging Agency and not transferable.
Pages and associated domains are taken offline when services end.
Usage fees for forms, AI, email, SMS, tracking, and similar services are pass through at provider rates.
Keep an active payment method on file for usage charges and taxes. If the method fails or is removed, usage services may pause until updated. Client remains responsible for incurred usage and applicable taxes. Reactivation may require prepayment and a reinstatement fee.
Website Credit Requirement
Include “Raging Agency” and a link to ragingagency.com in the website footer for 10 years from the publish date.
Credit waiver option: one-time fee of $45,000 dollars and 8% of the invoice the website project was attached to
Advertising Spend
Media budgets are not included unless stated in your agreement.
For PPC, additional costs are billed directly by platforms such as Google, Meta, and TikTok.
Client owns the Google Ads account and billing method and remains responsible for all platform charges.
Ad Budget Change or Stop Policy
Email [email protected] with the exact subject line: urgent billing method Google.
Copy [email protected].
For permanent stops include: business name, requester full name and phone number, the phrase “Stop all Google Ads spend”, desired effective date and time in Eastern Time, and Google Ads Customer ID.
Requests are effective only after Raging Agency confirms by email with the effective date and time.
Until written confirmation is sent, existing budgets and campaigns remain active.
Platform Independence and Disclosures
We are not affiliated with Google, Meta, Facebook, Instagram, TikTok, YouTube, Microsoft, Apple, or any other platform.
Platform policies, approvals, outages, auctions, fees, and algorithm changes are outside our control.
We do not guarantee inclusion, rank, placement, reach, impressions, clicks, calls, bookings, revenue, or profit.
Do not change budgets, ads, keywords, audiences, tracking, or billing without written coordination.
Reviews cannot be created, edited, hidden, or removed by Raging Agency. Only customers can leave reviews. No fake or incentivized reviews.
Client Responsibilities
Provide timely access to Google Ads, Analytics, Tag Manager, brand assets, and approvals.
Complete business verifications with accurate information on all platforms.
Maintain accurate billing profiles and platform compliance for owned accounts.
Messaging, Compliance, and Data
Client represents it has obtained all required consents for SMS, email, and call recording and will comply with CAN SPAM, TCPA, CTIA, and applicable privacy and communications laws.
Client is the sender of record and the data controller for its contact lists. We provide tools and configuration. Compliance and content are the Client’s responsibility.
A2P 10DLC registration is required for SMS where applicable. Unregistered traffic may be blocked or surcharged by carriers.
Call Tracking and Recording
Certain services may record or transcribe calls. Client is responsible for informing staff and callers and for complying with one party or two party consent laws in relevant jurisdictions.
Health Information and PHI
Do not transmit Protected Health Information through our services unless a separate signed Business Associate Agreement is in place.
Without a BAA, our services are not designed to handle PHI and are not HIPAA compliant for that purpose.
Performance and Sales Disclaimers
Results vary by market, competition, seasonality, user behavior, budget, and platform algorithms.
No guarantee of specific outcomes. We are not liable for the sales performance of your business or the conduct of your staff, vendors, or partners.
Case studies, examples, and estimates are illustrative only.
Intellectual Property, Confidentiality, and Publicity
Intellectual property rights transfer upon full payment for the campaign or deliverable.
Both parties will keep proprietary information confidential.
Raging Agency may list Client name and logo and describe high level results for portfolio and case studies. Client may opt out of publicity by emailing [email protected] before launch. Opt out does not affect the required footer credit unless the credit waiver fee is paid.
Limitation of Liability and Indemnification
No indirect, incidental, special, or consequential damages. No liability for lost profits or revenues.
Aggregate liability for all claims is limited to the lesser of the fees paid to Raging Agency in the 3 months preceding the claim or 5,000 dollars.
Client indemnifies Raging Agency for claims arising from Client offers, representations, logos, content, data, and ad creatives.
Account and Asset Integrity
Client is solely responsible for the security, health, and integrity of Client websites, domains, social accounts, listings, CRMs, and brand assets.
We are not liable for platform suspensions, malware, hosting outages, DNS errors, domain expirations, account lockouts, or loss of third party access
Non Solicitation and Non Disparagement
Client agrees not to solicit for employment or hire Raging Agency employees or core contractors who worked on the account during the term and for 12 months after termination without written consent.
If breached, a liquidated damages fee equal to 30 percent of the first year’s total compensation applies.
Both parties agree not to publicly disparage the other. Lawful reviews and required disclosures are permitted.
Chargebacks and Collections
Unresolved chargebacks or payment disputes will trigger immediate service suspension.
Client is responsible for bank fees, chargeback fees, reasonable collection costs, interest at 6 percent per month or the maximum allowed by law, and attorneys’ fees.
Third Party Costs and Pass Through
All third party fees including media, software, usage, telephony, SMS, email, printing, creators, and licensing are Client funded unless stated otherwise in your agreement.
We may facilitate payments through our systems as a convenience. Client remains responsible for all third party fees and taxes.
Service Changes and Price Updates
After the initial term, Raging Agency may update rates or service components with 30 days written notice.
Continued use after the notice period constitutes acceptance of the changes.
Independent Contractor and No Exclusivity
Raging Agency acts as an independent contractor. No partnership, franchise, or joint venture is created.
Services are non exclusive. We may work with other clients in similar industries, subject to confidentiality.
Assignment, Severability, and Survival
Client may not assign this agreement without written consent. We may assign to a successor or affiliate.
If any term is unenforceable, the remainder remains in effect.
The following survive termination: payments due, IP, confidentiality, indemnification, limitation of liability, dispute resolution, governing law, non solicitation, publicity, and platform disclosures.
Governing Law and Venue
Florida law governs.
Venue: Miami Dade County, Florida.
Parties consent to personal jurisdiction and waive jury trial to the extent permitted by law.
Changes to These Policies
Raging Agency may update this page. Continued use of services after updates constitutes acceptance.
Contact
Raging Agency
2121 Biscayne Blvd Suite 1275, Miami, FL 33137
+1 305 575 2683
We connect premium wellness brands to ideal buyers with paid advertising, conversion pages, and end-to-end tracking.
2121 Biscayne Blvd
#1275, Miami, FL 33137
