Payment Policy and

terms of service

Ongoing Client Retainers & One-Off Projects Below

Pricing and Fees

  • Pricing is outlined in your subscription or individual invoice (not listed online).

  • A 4.2% VAT is applied to all invoices for accounting and credit card processing fees.

  • Payments are expected on-time via auto-pay.

    Payment Processing

  • All payments must be processed through Stripe.

  • Payment methods vary based on location and service.

  • Financing options may be available via third-party providers like Klarna.

  • Note: Raging Agency does not determine APR rates or control financing.

    Service Terms

  • Minimum term length is 4 months, unless otherwise stated in your agreement.

  • Early termination of marketing campaigns may incur a fee to cover relaunch costs.

    Cancellation Policy

  • 30-day written cancellation notice required via email to [email protected] and cc [email protected] for retainer clients.

  • A 15-minute survey call must be scheduled before cancellation.

  • No termination within 14 days of billing (no exceptions). Termination between 15-29 days will incur a cancelation fee of 35% of the monthly retainer.

  • No refunds on past payments.

  • All projects must be paid in full, even in the result of cancellation, unless stated otherwise in the agreement.

Website Footer Requirement

  • Mandatory inclusion of Raging Agency name and link in the footer for websites built by us for 10 years beginning the date of publish.

  • This requirement can be waived for a one-time fee of $45,000.00.

Client Communication and Project Continuity

  • We aim to respond within 48 hours during business hours.

  • Non-response penalty of $250 applies after 14 days of last email contact and continues $250 for each subsequent day.

  • Projects may be terminated without refund after 21 business days of no contact via email.

  • Missed (no-show, no call) meetings may results in a $250. Please value our time the same we we value yours and provide a minimum 2 hour reschedule notice (1 full day is preferred).

    Advertising Spend

  • Not included unless stated in your agreement.

  • For PPC marketing, additional costs billed directly by advertisers (e.g., META, Google, TikTok).

    Website Transferability

  • Websites created by Raging Agency cannot be transferred to WordPress or any other hosting provider.

    Referral Program

  • Raging Agency offers an optional referral program. Please submit your referral here: https://ragingagency.com/refer.

    Billing Inquiries

  • Email [email protected] for any billing questions. Email at minimum 5 business days prior to your next billing cycle with any questions. No refunds on past payments.

Important Notes: 

In addition to the terms outlined above, clients should be aware that Raging Agency retains intellectual property rights for all content, designs, and code created during our engagement, unless otherwise specified in writing. We maintain strict client confidentiality and expect the same regarding our proprietary information. Our liability is limited to the amount paid for services. Force majeure events may affect service delivery. Raging Agency is not an official partner, affiliate, or representative of Google, Meta, or any other third-party platforms used in our services. We handle client data in compliance with relevant privacy laws. Any disputes will be resolved through arbitration in the state of Florida Raging Agency reserves the right to modify these terms and conditions at any time, with changes effective 30 days after notification. By engaging our services, clients accept these terms and conditions. Clients are encouraged to review these terms periodically as they may change.

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